Support

How can we help?

Something not working, or an idea for what it should do next? Send a message and you'll get a reply from a person.

So we can reply. Used for nothing else.

Settings → About, at the bottom. Helps a lot with bugs.

Prefer email? dinnerboard.support@solodigital.co.nz

Common questions

My meals aren't appearing on my other device

Both devices need to be signed into the same Apple Account with iCloud Drive on. Open Settings inside Dinner Board and check the iCloud Sync row — it says plainly what it thinks is happening. Syncing can take a minute or two, and needs both devices to have been online.

I bought Pro but it's not showing

Settings → Restore Purchases. Pro is tied to the Apple Account that bought it, not to a device — so if you have more than one Apple Account, make sure iOS is signed into the one you used.

Does it work without the internet?

Yes, completely. Everything is stored on your device. iCloud syncing catches up whenever you're back online, and nothing is lost meanwhile.

How do I get my data out?

Settings → Export Data. You get a readable file with everything in it. Importing it back is under Import Data, and only ever adds — it never overwrites what's already there. Both free.

A shared recipe link won't open in the app

Links open in Dinner Board only if the app is installed. If it isn't, the link opens a web page showing the recipe instead, which anyone can read.

Deleting your data

Deleting the app removes its data from that device. To remove the iCloud copy as well, go to iOS Settings → your name → iCloud → Manage Account Storage → Dinner Board.